Listening to customers，top international designers interact with customers to exchange ideas and customize designs
International brands are deeply loved and trusted by customers ，quality and service are guaranteed
Sells SUP directly to consumers, eliminating middleman costs
Stable platform with new streamline shape make PACIFIC a perfect basic all-around board for all paddleboarders
SurfWave always try our best to make the best product for our user. The best is not only about material, it is also about independent design, outstanding brand value, precise product position and perfect using experience.
We offer no-hassle return policy for products sold on our official website. The policy is valid within 7 days of getting the product. The shipping fee need to be paid if there is no quality problem (Paddle board can't be returned after being used in water)
For all SurfWave Paddle board, we provide you 1 year warranty. If the board appears quality issue in normal use, contact us and we will help you fix it. However, issues caused by artificial damage and abnormal use are not within our warranty policy.
For every customer, we offer a personal service via email. You can contact us for everything and we will follow up on your issue personally. From using guidance to after-sales service, be free to leave us your message.
Here are some words we want to tell our customers.
Being an independent brand is not easy in this disordered market. We have the belief to be not like anyone of others. Every product is the painstaking effort of all of our teams. We make sure every process is perfect enough to give you a perfect SURFWAVE SUP Board.
How to set sup paddle height? Place the paddle vertically on the ground and the bottom of it touches the toes. Put your hand to the top of the paddle and bend your elbow slightly....
